FREQUENTLY ASKED QUESTIONS

Is pest control safe for those with asthma and allergies?

We do our best to limit the exposure of chemicals. Often you may simply need to stay out of the house after a treatment for a little longer than usually needed. If you or any member of your family suffers from asthma or is sensitive to chemicals, please let us know, or seek medical advice.

Is pest control safe for my pets?

The chemicals used in pest control are generally safe for pets and items such as baits will be placed in locations out of their reach.  However we recommend taking a few basic precautions, including removing your pets from the treatment area for at least 2 hours, and covering or removing all food and drink bowls.

Is pest control safe for children and pregnant women?

Our products are carefully selected to have the lowest possible toxicity to humans, and placed in areas that are not normally accessed.   We recommend that all people stay out of the house for a period of time after pest control treatments.   If you have any concerns, please talk to us or your medical professional.

Is pest control safe for the environment?

We only use products approved by the Department of Primary Industry and energy Australian Pesticides and Veterinary Medicines Authority (APVMA), and which are formulated to provide as little damage or toxicity to the environment as possible.  They are all researched and formulated to break down over time, so that they do not produce a toxic build-up that will threaten the ecosystem.

Do I need to leave the house during the treatment?

Generally, you will not need to leave the house during the treatment.   However we recommend that anyone with sensitivities, allergies or medical condition stay away for up to 24 hours as a precaution.

How do I need to prepare for your visit?

You can find a list of steps to help you prepare for your visit by clicking here.

What are your terms and conditions?

You can find our terms and conditions by clicking here.

How often should I get a termite inspection?

We strongly recommend that you have your property inspected at least once every twelve months and preferably every 3-6 months as recommended in the AS 3660 Protection of Buildings from subterranean termites and AS 4349.3 Inspection of buildings – Timber pest inspections. A termite or timber pest inspection can be arranged upon request.

Why am I still seeing pests after a treatment?

The treatments that we use to control pests will flush them out from cracks and crevices.  This means that you will continue to see them for a period of time after treatment is complete.

How do I get a possum out of my roof?

Possums are a protected species in New South Wales and there are strict regulations around how they can be removed.   Always consult a licensed pest control specialist.

What do I do if I find a wasps nest?

Wasps, especially European wasps, can be dangerous if disturbed.   Do not touch the nest and contact a licensed pest controller to remove the nest as soon as possible.

Will I find dead mice or rats in my ceiling after treatment?

The treatment makes rats and mice extremely thirsty, meaning they are most likely to leave the house in search of water.

Do I need pest control to keep my business compliant?

That depends on what type of business you are in.  Some, like the food and hospitality industries, require pest inspections.  You can find out more from the relevant governing authority for your industry.  Regardless of what type of business you are in, regular pest inspections are recommended to keep your staff and your property safe.

How do I keep pests away in the first place?

There are some simple measures that you can take to reduce your risk of pests.  Keep your house or premises clean, tidy and free from clutter.   This will reduce the number of places they can live and hide.   Also make sure there is no food available for them.  You can also use preventative measures such as repellants and termite barriers.  Ask a pest control expert for advice on the best way to control pests in your environment.